Privacy Policy

Onexbet BD's Privacy Policy – Your data is safe with us

When you use Onexbet BD, your trust means everything to us. This page clearly explains how your personal information is collected, used, and protected.

Last updated: January 2026
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Why We're Different

Our Commitment to Protecting Your Privacy

Steps we take to protect your data at Onexbet BD

End-to-end encryption
Your login credentials, payment data, and personal details are always protected with 256-bit SSL encryption. No third party can access this information.
We never sell your data
Onexbet BD never sells or rents your personal information. Your data is used solely for the purpose of operating our services.
Your Controls
You can view, correct, or request deletion of your stored data at any time. You have full control over your information.
Secure Data Storage
Your data is stored on internationally certified servers with 24/7 security monitoring and regular backups.
GDPR Compliance
Our Privacy Policy is built in line with international GDPR standards. We keep pace with global best practices to protect your data.
Spam-Free Communication
No marketing messages will be sent without your consent. You can turn off notifications at any time.
Section 01

Introduction & Scope

Onexbet BDWelcome to Onexbet BD. This Privacy Policy is an important document that defines our relationship with you. When you browse our website, open an account, place a bet, or use any of our services — certain information comes to us. This policy explains exactly what we do with that information.

This Policy onexbetbd.net Applies to the website, mobile application, and all our digital services. This policy applies equally to all users in Bangladesh.

If anything in this privacy policy is unclear, please reach out to our support team. We're always here to help.

By using this policy Onexbet BD We are committed to ensuring every user knows where their data goes and how it is used. Transparency is our core principle.

Section 02

What Information We Collect

Onexbet BD Only the information we need is collected. Requesting unnecessary or excessive data goes against our policy. The list below details exactly what types of information we collect.

Information Collected Directly from You

Data type When it is collected Purpose
Name, date of birth, gender At the time of registration Identity verification & KYC
Email, mobile number At the time of account creation Contact & Identity Verification
Payment details (bKash/Nagad/Rocket number) During Deposits & Withdrawals Financial Transaction Processing
National ID / Passport During KYC verification Age & Identity Verification
Address To complete your profile Legal compliance

Automatically collected information

  • IP address and device type – collected for security and fraud prevention purposes.
  • Browser type and operating system – used to improve service quality.
  • Page visit data and session duration – used to analyze user experience.
  • Betting history and transaction records – retained for accounting and dispute resolution purposes.
  • Login time and location data – used to protect your account.
Section 03

How We Use Your Information

Onexbet BD Your information is used only for specific, legitimate, and transparent purposes. We never use your data for unrelated or unauthorized purposes.

  • Account Management: Your information is used to create, verify, and secure your account.
  • Payment Processing: Payment information is required to securely process deposits and withdrawals.
  • Customer Support: Your information is used to properly resolve your complaints and inquiries.
  • Promotional Communications: With your consent, we may send you information about bonuses and offers.
  • Fraud prevention: Data is analyzed to detect and prevent suspicious activity.
  • Legal obligation: Retaining data is mandatory to meet regulatory requirements.
  • Service Improvement: Analytics data is used to improve the overall user experience.

Please note: If you'd rather not receive marketing messages, you can turn off notifications at any time from your account settings.

Section 04

Data sharing policy

Onexbet BD Your personal information is never sold or rented to third parties. However, in certain specific circumstances, limited data may be shared with trusted partners.

When and With Whom Your Information May Be Shared

  • Payment Gateway: Necessary information is shared to process transactions via bKash, Nagad, and Rocket.
  • KYC Verification Services: Your information may be shared with licensed institutions for identity verification purposes.
  • Legal Authorities: Disclosure of information is mandatory when required by a court order or directive from a regulatory authority.
  • Audit & Compliance: Limited information may need to be provided during audits by the licensing authority.

All partners we work with are bound by the same strict privacy standards we uphold. No data is shared with any party without a data protection agreement in place.

Section 05

Cookies & Tracking Technologies

Onexbet BD This website uses cookies. Cookies are small text files stored in your browser that make your browsing experience smoother and more personalized.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
  • Performance Cookies: Helps us analyze which pages are visited most frequently so we can improve our services.
  • Functionality Cookies: Remembers your language preference, theme settings, and more, so you don't have to set them up every time.
  • Marketing Cookies: Used to show you relevant ads. You can turn this off at any time.

You can block or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the site.

Section 06

Data Retention Period

Onexbet BD Your data is not retained beyond what is necessary. Each type of information has a defined retention period based on legal obligations.

Data type Retention Period
Core Account Information For the duration of the active account + 5 years
Financial Transaction Records Minimum 5 years (legal requirement)
KYC and identity verification documents 3 years after account closure
Customer support conversations 3 years
Log files and access data 12 Months
Marketing preferences Until consent is withdrawn

Once the retention period expires, data is securely and permanently deleted or anonymized so that you can no longer be identified in any way.

Section 07

Your rights

Onexbet BDAs a user, you have full ownership of your personal data. We believe the data belongs to you — we are simply its custodian.

Right to Access Your Data
You can request a copy of all the information we hold about you.
Right to rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain conditions, you may request the permanent deletion of your data.
Right to restrict processing
You can request that we stop using your information for specific purposes.
Right to Data Portability
You can download your data in a machine-readable format.
Right to object
You can object to your information being used for marketing or profiling.

To exercise any of your rights, support@onexbetbd.netEmail us and we will respond within 30 business days.

Section 08

Protection of Minors

Onexbet BD Registration and use by anyone under the age of 18 is strictly prohibited. Our Privacy Policy includes a specific commitment to protecting the data of minors.

  • Age verification is mandatory at registration, and no account can be created for anyone under 18.
  • No information from minors is knowingly collected or stored.
  • If a minor's account is detected, it will be immediately closed and all associated data will be deleted.
  • If parents have any concerns, they are welcome to contact us and we will act promptly.
Section 09

Security Measures

Onexbet BD Industry-leading security technology is used to protect your data. Our security team monitors your account 24/7.

  • 256-bit SSL/TLS Encryption: All data transfers take place through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your login.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Independent third-party experts conduct regular audits of our systems.
  • Real-time monitoring: Unusual activity is detected and blocked in real time.
  • Encrypted Storage: All data stored in our database is kept in an encrypted state.

If you notice any suspicious activity on your account, change your password immediately and notify our support team.

Section 10

Changes to the Privacy Policy

Onexbet BD This Privacy Policy may be updated from time to time to keep pace with changes in technology, law, or our business practices.

  • You will be notified in advance via email or SMS of any significant changes.
  • Any updated policy takes effect from the date it is published.
  • Continued use of the site after a policy update will be considered as your acceptance of the new terms.
  • Contact us if you would like a copy of a previous version of this policy.
Section 11

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to us through the channels below. Our privacy team is always ready to help.

Email
support@onexbetbd.net
Response within 30 business days
Live Chat
Click the chat icon at the bottom right of the site.
24/7 support is available.

For more information, visit our Help Center Visit the page or Terms & Conditions Read.

Play on a safe and trusted platform

Your data and funds are completely secure at Onexbet BD. Join over 500,000 Bangladeshi players who trust us today.

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